Frequently Asked Questions
What is your cancellation policy?
Cancellation must be made by 3pm ONE WEEK prior to arrival or the total cost of the reservation will be charged to the credit card on file.
Are you pet-friendly?
Pets allowed with an additional fee of $30.00 per stay.
What are your quiet hours?
For the comfort of our guest’s quiet time is 11pm. Any noise that disturbs other guests after 11pm may result in eviction without refund.
How do we check-in?
We now have a virtual office and have made the check-in process as quick as possible for our guests.
Check-In 4pm Check-out 11am. We do not guarantee early arrivals or late checkout.
Your credit card will be charged the day before arrival. On the day of check-in, go to our office (which is locked) right outside the door is a mailbox marked “Check-in”. This mail box will contain an envelope with your name. Your envelope will have your property map, keys and receipt.
Even though we no longer have an actual office, we are always here and reachable by phone between the hours of 9am – 7pm. Outside of these hours we are available for urgent matters and emergencies.
Do you provide housekeeping?
We do not provide daily housekeeping but do provide all needed blankets, sheets and towels for your stay.
We do not have a laundromat for customer use.
Where can we eat?
We do not have a restaurant on site BUT we do have a list of great local restaurants HERE.
Are you located ON the water?
We are not on the water and do not have an ocean view however, we do have private beach access which is a 5-minute walking trail located across the street!
WHAT IS YOUR GUARANTEE POLICY?
A valid Credit Card is required to hold your reservation.
We do not accept Visa/MasterCard debit at time of booking.
Full payment is processed to credit card on file on the day before arrival.
Do you have cots available?
We have Cots, Pack & Plays and Highchairs available. Please contact us by phone in advance as quantities are limited.
Do you accept campers or tents?
We do NOT allow tents, camping or campers to stay on property.
Do you have any smoking units available?
All of our rooms are non-smoking.